Bharat Gas — my account has been blocked from past 5 months

My lpg (Bharat gas) account consumer no[protected] has been blocked by the agency. When i complained about the same to my regional lpg distributor, they said it was because 2 accounts were active from my name. I submitted every document asked by them which clearly mentioned that no 2nd account was active from my name. Despite continuous calls to online customer care of bharat gas no action was taken to resolve my complain. And its very difficult to buy cylinders in black. The regional distributor and the bharat gas agency are very careless regarding my complaint. Therefore i want the gas agency to quickly resolve my issue and reactivate my account.