[Resolved] Bharat Matrimony — A Spam site
Kochi, Kerala, India
This company treats its customers like a bunch of who should be force-fed with their spam. I had registered on its sister site Keralamatrimony.com just to view the picture of a girl. From the next day, their representative began to harass me with calls to go for a paid membership. Initially I was willing to join it, but when I received the second call from them, I became more reluctant. The second marketer was out rightly rude, when I pointed out the fact that a rival matrimony had almost five times more profiles than it did. She checked my login records and stated bluntly that I was lying, since I had not logged into the site for three day. (I had compared the two sites three days ago). I complained through the bharathmatrimony.com site and soon two executives called me to say that they are sorry for the behaviour of their employees and that they will add my profile and email to their do-not-disturb directory. But things did end with that. Soon, I deleted my profile, and early the next morning, I received yet another call saying that they have a directory through which you can book marriage halls and blah blah. I also received emails asking me to view some profiles and to upgrade my membership. I unsubscribed from the email, by clicking on the unsubscribe link. But, the emails continued to pour in. I also started receiving unrelated and unsolicited sms. Strangely, they were all about events that were to be conducted in Chennai. I strongly believe that someone at Bharathmatrimony had sold their database to a third party. Even after a month of deleting my profile, I continue to receive spam emails. I attached kept a copy of it.
Complaint marked as Resolved
Seems like Bharatmatrimony has taken action and has stopped spamming me. I had emailed them directly. Please note that my issue was not just about spam, it was the way a company handles its clients.
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