[Resolved]  Bharat Matrimony — access revoked on profile for not taking offer calls

Address:New Delhi, Delhi

Recently i created a profile on bharat matrimony website and was provided a trial period of 30 days.
Soon after creation of the profile (Within one day), i started getting calls from customer service for offers, upgrades etc. I told them that i am in trial and would consider the options in some time. The calls did not stop and there were multiple calls each day made from different numbers. This was even after clarifying to them and these disturbing calls continued. After i stopped responding they blocked my access to my profile and i got mobile number not registered message on login even though my mobile was already already registered and verified with them.

Now i am not able to access my profile nor change/delete it.
This is a fraud and scam service and i want access to the profile or its deletion as it is against law for any company to hold personal information without consent.
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Jan 23, 2020
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

Regards,
Team Customer Service
Bharatmatrimony.com
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