[Resolved] Bharat Matrimony — agents calling from different number
SaSangeetashiva on Sep 23, 2019
I have registered my son's name in bharat matrimonial site. They share my mobile numbers to everybody from marriage planners to videographers and they keep calling me whole day. I have deleted my profile and still i get calls. When asked the customer care they say my profile has to be deleted by them. They donot delete any body's profile and without our knowledge keep showing our page to everybody and give our numbers. I don't want that my son's personal data should be in circulation without my knowledge. Please look in to matter. Thanks
Complaint marked as Resolved Oct 29, 2019
[Sep 23, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified SupportBharat Matrimony Customer Care's response, Sep 27, 2019
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.
Please feel free to write to [protected]@bharatmatrimony.com
Team Customer Service
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