[Resolved] Bharat Matrimony — agents calling from different number

 
1 Review
Banglore, India
 Sangeetashiva on Sep 23, 2019
I have registered my son's name in bharat matrimonial site. They share my mobile numbers to everybody from marriage planners to videographers and they keep calling me whole day. I have deleted my profile and still i get calls. When asked the customer care they say my profile has to be deleted by them. They donot delete any body's profile and without our knowledge keep showing our page to everybody and give our numbers. I don't want that my son's personal data should be in circulation without my knowledge. Please look in to matter. Thanks
Sangeeta shivaswamy
Complaint marked as Resolved Oct 29, 2019

Complaint Status


[Sep 23, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Sep 27, 2019
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

Regards,
Team Customer Service
Bharatmatrimony.com
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    53%
    Complaints
    536
    Pending
    84
    Resolved
    261
    phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    location
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    Bharat Matrimony - agents calling from different number