Bharat Matrimony — Asking for refund for not activating twin ids and Unhappy with the services and fake promises - process refund/money back guarantee

Hi,

Asking for refund for not activating twin ids and Unhappy with the services and fake promises, profile incorrect data and fake profiles. process money back guarantee and refund. Either way, refund for fake promises and for unsatisfactory services for me. Entire details explained below

Unhappy with the services and fake promises, process money back guarantee

Hi team,

I paid 5500 rs yesterday 9-dec 2020 for activating both chettiar and Bharatmatrimony- m4246838. The amount was 3600 rs while discussing only for matrimony. Manager karthick told me that for activating both I need to pay 5500 rs instead of 6000 which was told by executive nivedhitha. He only activated matrimony but told he will do chettiar by yesterday evening. when I asked it was not in the package while paying, he said he will do manually by evening yesterday. Later at 6pm I called him again and told him to active. he told it will be activated by 8pm surely. It is next day now, the chettiar Id is still not activated - Chy483600.

Now I don't want any chettiar id to active. Please only update/ activate matrimony I'd with platinum for 3600 rs as per the first discussion and return the remaining amount 1900 to my payment mode. Otherwise, refund the entire amount as the services, fake promises from managers and executive is making me unhappy and extremely making me frustrated. Even the contact numbers are not working and I have raised a complaint as well from matrimony already. I contact I tried opening tat itself not worked so immediately writing this email. response from the members are not satisfying either. ids are being temporarily unavailable most of most members. Screenshot attached.

So as per money back guarantee as discussed over phone and guaranteed by the manager karthick, please refund entire money back as I am completely unhappy and mentally disturbed because of this. This is making me mentally ill and frustrated.

Prithvi Raj