Bharat Matrimony — assisted matrimony service is fraud

Address:	Bangalore, Karnataka
Website:	www.bharatmatrimony.com

1) no matter what the issue is, the customer care for assisted matrimony is never reachable. What kind of a service keep so many numbers and do not respond on any service numbers? There is no escalation matrix and if there is any complaint or ticket raised, it is lost. We just simply keep tearing our heads but there is actually no service provided. Even if by chance one of the number is answered they keep telling to call the other number or say that someone will contact, which never happens
2) [protected]@assistedmatrimony.com, helpdesk and the relationship managers never respond to the complaints raised on the mail. Their job is to ensure the payment is done and never provide services nor we could reach any of assisted service customer numbers. One number constantly goes to call forwarding.
3) for assisted matrimony services people keep calling until you pay. After that they just send some profiles. But in fact they do not contact the profiles and they randomly send some interests to profiles without our consent which does not fit any of the preferences we give and even if they do that they just dont even see even if at least one of the preference is matching other than the gender. Just for the sake of count they send our profile to random people and pass time this way until next payment

Job of bharat matrimony is just to drag people until they pay money and after that there is no response what so ever. Bad services, fraud profiles and lack of background verification is one thing, there is never response to the assisted matrimony services numbers and no response to the complaints or clarifications raised on customer care numbers