[Resolved]  Bharat Matrimony — assisted matrimony - worst service

Address:636009

Hi,
I am prabakaran, i purchased a assisted service on tamil matrimony for my sister (M5316494) on 28th dec 2017.
Before i purchase they said that they allot a individual crm for my support, and that crm will take care of my groom search.
After my purchase they allot a crm for me name nivetha ([protected]). She doing a pathetic service for me.
After 2 to 3 weeks she just stop my groom search. If i call to her and make them aurrge then they just pick a random number of
Groom's matrimony id and send it to me, if accept that all id's she give a status that all grooms are not interest with your profile. They are
Just a money robbery group. Don't get hurt or waste your money on them.
Thanks
Prabakaran
Mail : [protected]@gmail.com
Phone : [protected]
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Apr 20, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

Our manager from the customer elite team will contact you to fully understand your concerns. Please feel free to write to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Verified Support
Mar 19, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

Our manager from the customer assisted team will contact you to fully understand your concerns. Please feel free to write to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
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    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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