[Resolved]  Bharat Matrimony — Bad behaviour of kerala matrimony executive

On 12.01.2017 i have got a call from kerala matrimony executive from [protected].I said iam not interested.I meant iam not interested in paid service but before trying to understand this she was asking me to deactivate my account.I said that iam interested in free service and iam satisfied in that.From first to last minute she was trying to convince me to deactivate my account and was talking to me very harshly.It was a very bad experience from kerala matrimony which we never expected.Request you to take necessary action.
Expecting a favourable response at the earliest.

Thanks
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Feb 19, 2017
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2017
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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