Verified Support
Oct 30, 2019
Bharat Matrimony Customer Care's response Dear User,
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services.
We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.
Please feel free to write to [protected]@bharatmatrimony.com
Regards,
Team Customer Service
Bharatmatrimony.com
Nov 02, 2019
Updated by Asha Prabhakar My I'd:R3059651
Profile name: Milan
I have already contacted to your customer care team by name swati (unprofessional) she is not ready to understand my issue and resolve the problem.
I asked her that I'm not getting profiles which I'm looking from Bangalore, 10+12 education, I told her I'm not option to update the preferences.
Then she told to change the partner preference and search for profiles.
I did the changes and tried searching it but still I don't found any one new profile of my preferences.
Consumer complaint kindly intervene in this matter.
Bharat matrimony, hope now u have got my point and able to understand my issue.
Awaiting for final resolution on this. I want cancellation...
Nov 03, 2019
Updated by Asha Prabhakar Awaiting for update
Nov 04, 2019
Updated by Asha Prabhakar My I'd:R3059651
Profile name: Milan
I have already contacted to your customer care team by name swati (unprofessional) she is not ready to understand my issue and resolve the problem.
I asked her that I'm not getting profiles which I'm looking from Bangalore, 10+12 education, I told her I'm not option to update the preferences.
Then she told to change the partner preference and search for profiles.
I did the changes and tried searching it but still I don't found any one new profile of my preferences.
Consumer complaint kindly intervene in this matter.
Bharat matrimony, hope now u have got my point and able to understand my issue.
Awaiting for final resolution on this. I want cancellation...
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