[Resolved]  Bharat Matrimony — cheating services from tamilmatrimony

Address:Chennai, Tamil Nadu, 631209

I had purchased the membership for rs. 4799+ on apr 10, 2019. So far they didn't provided suitable profile for my wife-in-law. If we contact customer support, they say you need to send request to the girls, as i'm already telling them, i had given several request, there is no response. Still they are inisting and randomly shortlisted or requested profile has been deleted.. And also sending false automated mails like girls are shown interest in the profile. As single month is not completed and 5 out of 40 contacts only used. I just asked for subscription cancellation and partial refund for remaining days and contacts access. But they are declining it. I need refund and if possible take appropriate action.
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Jun 10, 2019
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
May 06, 2019
Updated by rajeshvijayakumar
Call me @ [protected]
May 06, 2019
Updated by rajeshvijayakumar
Contact details : [protected]
Mailid : rajeshvijayakumar.[protected]@gmail.com
May 06, 2019
Updated by rajeshvijayakumar
Matrimonial User id: M618423
Verified Support
May 07, 2019
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony ID and contact number immediately to [protected]@bharatmatrimony.com

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
May 08, 2019
Updated by rajeshvijayakumar
Mail Sent...
Verified Support
May 08, 2019
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We were unable to find your profile through the matrimony id and mail id which has been shared from your end.

Hence, we request you to send your correct Matrimony ID and contact number immediately to [protected]@bharatmatrimony.com

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
May 10, 2019
Updated by rajeshvijayakumar
can you call me now? [protected]
May 10, 2019
Updated by rajeshvijayakumar
Matrimony Id: M6184323

Registered Mob No: [protected]
May 10, 2019
Updated by rajeshvijayakumar
Matrimony Id: M6184323

Registered Mob No: [protected]

May 10, 2019
Updated by rajeshvijayakumar
Updated Image is here

May 11, 2019
Updated by rajeshvijayakumar
Any update here???
May 13, 2019
Updated by rajeshvijayakumar
Hey, No response from past 2 days...
May 13, 2019
Updated by rajeshvijayakumar
I don't think you people going to solve this issue...
May 13, 2019
Updated by rajeshvijayakumar
If this issue not get resolved by tomorrow. I will initiate further legal steps and I will not depend on this portal as well...
May 15, 2019
Updated by rajeshvijayakumar
Still I didn't get any response...
May 16, 2019
Updated by rajeshvijayakumar
Hello @Bharat matrimony, can you resolve my issue...? As this is pending long time, why you people are not supportive...
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