[Resolved] Bharat Matrimony — Excees payment received/charge

Disharth

from Gonda, Uttar Pradesh

Address:

Faizabad, Uttar Pradesh, 224001

मैंने अपनी बेटी की Matrimony ID- H 5428070 (सोनी सिंह) के लिये Paid Membership 20 दिन पूर्व ली है जिसके लिए मुझे डिस्काउंट के साथ Rs.2300/- बताया व दिखाया गया था, परन्तु मुझसे धोखे से Astro Match हेतु Rs.190/- अधिक चार्ज कर लिया गया, जिसे मैंने चुना नहीं था I
इसपर मेरे द्वारा तत्काल आपत्ति करने पर मुझे उक्त धनराशि Rs.190 /-वापस करने का वादा किया गया था, परन्तु अभीतक मुझे उक्त धनराशि प्राप्त नहीं हुई है ?

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Feb 19, 2017

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

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Comments

mattiboy

from Noida, Uttar Pradesh

Dear Sir/Madam,

i have taken membership on Bharat matrimonial and when i tried to access baniya matrimonial then they told you have to again pay for membership

one of his employee is saying you can access each and everything and one saying pay

i am very upset with their service and they are making fool to people for earning