Bharat Matrimony — executive shampti fraud with me

Chetla

from Kolkata, West Bengal

Address:

08144998877

I am member still last 2years. Last yer i decided to delete this apps due to third class service but last time january"19 your kolkata executive miss shamapti her number is m [protected] called me her personal number lots of time to renual plan again' ang give me more benefits but i continue denied renual by my last experience after that she assured me then i decided to renual my plan after her assurance but after paid she block my number and see my plan totally upsate because your executive shamapti give me totally wrong information only for renual my plan and complete her monthly terget. Your executive is totally layer, fraud with me. She told me give me add on pack extra 20days means 180+20= 200days but my plan show anather. Immidetly take action against this type of layer executive and fullfill comitments immidetly.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Bharat Matrimony customer support has been notified about the posted complaint.

Mar 24, 2020

Updated by Chetla My ID IS"B2194490" IMMIDETLY TAKE ACTION

Verified Support

Mar 28, 2020

Bharat Matrimony Customer Care's response Dear Sir / Madam,

Greetings from Matrimony.com.

We regret for the Inconvenience caused.

We strongly believe that our Kolkata team had a conversation with you on this and resolved the issue. The team had honoured the commitements and no pending dues from our end hence we are closing this escalation.

Regards.
Team - Customer Service
Matrimony.com

Mar 28, 2020

Updated by Chetla Your Kolkata executive contact Me Only one time after this mail & Complain but nobody Solve my problem still now not assurance me but before renual they call me 10 times but now Only one time but still my issue not solved. Immidetly see my matter seriously and solve my problem. I am waiting for your reply. I am your old customer already renual my plan 2 times with faith but 20days not a big matters for your side and me also but I strongly denied Layer person like your executive Shamapti because it is not a proper business to misguided customer and salling product we r customer I know customer run Every business and customer is more priority then Others.