[Resolved] Bharat Matrimony — fake service and horrible relationship manager

Marina Quadros

Address:	Thane, Maharashtra, 400601
Website:	Bharat Matrimony

Relationship manager moshin khan and his manager waseem both are not bothered after repeated escalation
They promise will send weekly profile but they repeat the profile rejected eben after repeated warnings plus they give profile without complete details that i think anyone can randomly pick and send you don't have to pay 20000
Playing with people money and time don't respond to emails worst is care. Assist email id where nobody assist
Inshort cheating customers and making money
Plus they charged me extra money it's a month and they have not processed refund

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Nov 28, 2017

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Bharat Matrimony Customer Care's response Dear User,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com