[Resolved]  Bharat Matrimony — fake service assurance that are not being provided

Address:

New Delhi, Delhi

Hi I'm Sophie and my profile ID is Y746319 created for my elder sister by Relationship Manager Mr.Mohsin Khan. I was getting many calls from past few months.However I was not taking it in to consideration though my sister has a minor issue in her left hand and she has an exceptional case. One day I narrated all the facts why I'm not interested in getting in to this. However, I was promised with so many things that made me think of this once again and finally I was convinced. I took the membership on Feb 19, 2015. I was also assured that I ask for a refund if I'm not satisfied with the service in the first month. Then I was strongly observing ans I was not receiving much profiles And there were other so many things that were not provided as said before. I had to fight for them for getting them. Hence, one day I got frustrated and decided to ask for the cancellation of the service. I even had a word with his manager Mr. Saurabh Berma. But I was entertained by saying that there is no such policies. Mr. Khan was so fake in committing things. The entire team is just disgusting. They have no etiquette how to deal with the customers. The manager... He does not even deserve the post...All of them are so rude and unsupportive. One suggestion for Bharat Matrimony...raise your standard. .You are nowhere in customer satisfactory list... God never escapes...he always keeps his eyes.