[Resolved]  Bharat Matrimony — False promise made by bharatmatrimony to make subscription.

Address:560098
Website:bharatmatrimony.com

Further to our telecon, shri har babu and smt kalaiarasi had offered both profile highlighter and top placement for two months for a subscription for classic premium for a payment of rs.3600.00 vide a email. I have made payment based on the above email and the promise made by shri ravikumar, manager to enable both profile highlighter and top placement for two months after i make the payment for classic premium membership. However, i learnt that bharatmatrimony has not provided the services as promised by them.

I have spoken to shri ravikumar and told him that he has not enabled the "top placement". He has tried to enable the service but could not activate the service. It means that the offers made by them is bogus. I told ravikumar to return the money. Shri ravikumar asked me to send request mail to enable him to repay the amount paid. I have instantly sent a request to send the money back but there is no reply till this time.

I tried to call him, i am getting the message that "the number is switched off"/"the number you have dialed is currently busy" after a few ringing.

N. Anbarasan
[protected]
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May 28, 2017
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
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    +91 81 4499 8877 (India)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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