[Resolved] Bharat Matrimony — False promise of validity

Gopal Bakthavachalam

from Chennai, Tamil Nadu

Address:	600095
Website:	www.bharatmatrimony.com

During membership the sales executive promised that my validity time period is 3 months + 1 month and 1 month will be added during the end of 2 months that is 59 th day but still it is not added and no proper response or resolution received. I am keep following up but no proper response received it. It is completely fraudulent and money cheating. Before doing membership they are keep calling per day minimum 5 to 10 times but after membership it is very difficult to reach or catch to get the resolution so many people or cheated kindly review please take action i am ready to come to any court even i am thinking to file case. Kindly do the needful it will be lesson to others and this will bring the regulation on this field.

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Jul 19, 2017

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by Gopal Bakthavachalam for more than two months am following up and it will not take much time to file case and take into court but just trying out my best before going for legal action.

Verified Support

Jun 16, 2017

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com