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+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
+1 818 688 3593 (USA/Canada)
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
View all Bharat Matrimony contact information
In got my profile updated a with a three month paid pack. But I feel cheated after doing the same. Following are the reasons :
1) I was being called up daily and was being told that we provide the best services and have the best matches. Leave aside good matches, I can’t find people on your website which satisfy my criteria.
2) Onebof the reasons for not initiatially taking up the paid facilities with Bharat matrimony were that I found it expensive. One of the advisor used a line to convince me about the price was and I Qoute ‘Apple or doosre brands mein jo Farak hota hai wo difference hai humme’ Comparing Bharat matrimony(BM) with apple. But sadly I don’t see any difference, rather BM is worst Matrimony site I have being using.
3) Now regarding services, I was being followed up daily to buy the paid services of BM and see for the difference. Not once but sometime twice thrice in a day. Some time through WhatsApp & sometime through text, to buy the Paid services. But once I did it, I haven’t received even a service call. When I received the same I was in a meeting, so I asked them please call after sometime. But that sometime hasn’t ended up according to BM team, highlighting the poor service of BM.
4) Now the most important reason for my disappointment, anger and frustration is that the brand with which your team compared yourself with, is the brand your App is worst upon. I am talking about Apple IOS. Following is what happened
It’s the worst app I have ever used, because it not only has half the features not working compared Android app but also misguides the people, as it did it my case. As everybody does, I bought the paid services since I found one profile really matching the criteria. We both mutually accepted the interest. So take it further I wanted their number to contact them. By the time I got my profile paid Clicked on to the view number, I was shown that ‘Sorry. Member has protected the number’. And here came the confusion as I came under the impression that member might have done that in case the marriage got fixed or talks were going on and they didn’t want to get contacted till the time any concreate result came in first place. I kept trying to get the number by checking for update in viewing of number. But got the same message. Also seeing no update for my side, they came under impression that my acceptance wasn’t a serious one they decided to move on. But recently after using android app I have come to know that it wasn’t the case. That family/girl had never protected the number as at the same time I was able to see her number on android app when it was showing protected on IOS app. Thanks to this misguidance by IOS app, I missed a good family and her Marriage is fixed somewhere else. .
There are many other features IOS app which either don’t work or are misleading and let me not go into details of it. I have the proof for the same.
If BM couldn’t provide services and special IOS Services they don’t have the right to compare there services with the best. I am really frustrated with this and I want my refund for the payment I have done.
Don’t make me go to social platform or Consumer court as results will be very bad.
Need a quick revert on this.
Thanks
Karamveer(H7001482)