[Resolved] Bharat Matrimony — Harassment calls from customer service | |
Apart from looking for a match we do have other sort of works to attend these people harass so much in the name of offers and calls where I told them I am not intrested if I want I will call them, there is a timing for everything this not e way a company can harass its customer, if we create in Bharat matrimony profile gets created automatically in the affiliated sites but then when we do a payment why the hell doesn’t it get updated, they say they have the option in the app but whenever u choose the option doesn’t work even then, when there is no proper manager or someone to respond then why the hell is the service, I accept they are giving good app making public life easier but their harassment in terms of their sales it’s headache . Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Jul 09, 2021 Bharat Matrimony Customer Care's response Hello Neha, We regret the inconvenience caused to you due to the receipt of frequent calls. We would like to inform you that the members can enable the DND service in the profile, so that they will not be receiving any promotional calls. Further, we would like to clarify that CommunityMatrimony.com belongs to the same BharatMatrimony group. To enable you to get wider choices of profiles and enhance your chances of finding the right life partner, your profile on Bharatmatrimony.com was added to the corresponding Communitymatrimony.com website based on the details like caste, sub caste, religion, age, marital status etc. This was mentioned as part of the T & C when you registered on BharatMatrimony. We request you to write to us with your matrimony ID to [protected]@bharatmatrimony.com to check and help you further. Should you have any further queries please do not hesitate to contact us. Regards, Customer Service|Matrimony.com| | |
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