Bharat Matrimony — i had subscribed and paid for the product 'till you marry'. however, this support is being withdrawn, without giving any reason, to my utter

Address:Chennai, Tamil Nadu, 600028

Profile name - s dash
Profile number - y 569940

I had subscribed to your product 'till you marry'. I had initially paid for rs 9000 two years back and was to pay rs 1000/ every two years, to continue with this product. However, i have now been informed that i am no longer eligible for renewal and i need to apply fresh for this product. I am required to pay the initial amount again.

In between ashok pradhan coaxed me to avail 'assisted service for three months, for which i had paid additional rs 11, 000. Mr pradhan told me that 'till you marry' services will be restored after three months. Mr pradhan neither provided any assistance nor was of any help. I am surprised to note that my 'till you marry' support has been withdrawn on the pretext that i had availed assisted service.

This tantamounts to cheating and this is not expected from a reputed company like bharat matrimony.

This is like i have been penalised for taking additional services from your company.

You are requested to restore 'till you marry' support to me immediately. I am willing to renew the product for the amount agreed initially, which is rs 1000/ on completion of first two years.

I look forward to your immeditae action.

Best regards,

Anita dash
Mob [protected]
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Bharat Matrimony customer support has been notified about the posted complaint.
Nov 19, 2017
Updated by Anita Dash
Pl note my mobile number [protected].
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