[Resolved] Bharat Matrimony — immediate attention required - refund

 
1 Review
Singapore
 Parul Joura on Nov 9, 2017
Dear team,

I recently renewed my membership from one of the representative of bharat matrimony on 26-oct-2017. Her name is priyanka dubey. She assured me that out of rs2500 which i paid i will get refund amount of rs 200 within a week. However its been around 2 weeks i don't get my refund of rs 200 and on top of that when i am trying to contact her she is not responding me as well. Highly disappointed with the service.
Complaint marked as Resolved Dec 11, 2017

Complaint Status


[Nov 09, 2017] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Nov 10, 2017
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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    Bharat Matrimony - immediate attention required - refund