[Resolved] Bharat Matrimony — immediate attention required - refund
I recently renewed my membership from one of the representative of bharat matrimony on 26-oct-2017. Her name is priyanka dubey. She assured me that out of rs2500 which i paid i will get refund amount of rs 200 within a week. However its been around 2 weeks i don't get my refund of rs 200 and on top of that when i am trying to contact her she is not responding me as well. Highly disappointed with the service.
Complaint marked as Resolved 2017-12-11 03:10:48
[Nov 09, 2017] Bharat Matrimony customer support has been notified about the posted complaint.
Verified SupportBharat Matrimony Customer Care's response Nov 10, 2017
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.
Team Contact Center
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