[Resolved] Bharat Matrimony — irresponsible service

 
1 Review
Kannur, Kannur District, Kerala, India
 Mohammed Shan Abdul Vahid on Dec 7, 2017
Very very worst service not responding the exact time. Once before i done my payment i inform them my requirements they given me 100 percent guarantee for my preferences afterwards i just find only 3 or 4 based on my requirements. The customer support agents[anila & jisha] they are continuesly calling for payment because they need to achieve the target only so bharath matrimony need only cash they are not resonding my mails also, my advise is to others dont waste your money
Complaint marked as Resolved Jan 19, 2018

Complaint Status


[Dec 07, 2017] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Dec 11, 2017
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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    Customer satisfaction rating
    52%
    Complaints
    492
    Pending
    81
    Resolved
    234
    phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    location
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    Bharat Matrimony - irresponsible service