Bharat Matrimony — membership
FrFrustratedCustomer01 on May 9, 2019
This website is completely a fraud.
1) for the same product, they charge their nri customers three times more than their customers residing in india. For example - the price of their till you marry subscription is about usd 370 for nri customers, and inr 8500 (Approx. Usd 122) for customers residing in india.
2) while their agents pretend to help by sending links for the payments in inr, their website does not accept credit cards from any non-indian banks for the payment in inr. So the only option for any nri customer is to pay three times more for the same product.
3) if you try to make payment in inr via international wire-transfer, their banks do not accept the wire.
4) if you contact their customer service: "helpdesk" or "wecare" @bharatmatrimony.com, they negligently repeat over and over: "we regret the inconvenience. We have not received the payment."
In a nutshell, bharatmatrimony, you should be ashamed of yourself for this fraud.
[May 10, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
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