[Resolved] Bharat Matrimony — no profiles please refund fees | |||||
Dear sir, i had seen add of bharat matrimony in tv and registered myself at site. From next day, i started getting calls from bharat matrimony almost daily. Initially i rejected it as there are no profiles matching my criteria of location and caste. Even then executives called me almost daily and we're forcing me to subscribe and almost ten days before one madam called me and forced me very much to get membership and said that matches will be shown when i pay 5600 for gold pack, then only they will show me my desired matches. But to my surprise there are no matches matching my criteria even after paying amount of 5600. Before paying there were no matches and after paying also no matches. I called customer help line to enquire, they told me to edit partner preferences and i did the same, but again no matches. Again i called customer helpline, this time they told me that there are no profiles from your caste and location, but when other people upload profiles it will be shown to me. I felt like how foolish i am to believe in words of calling executive of bharat matrimony, i felt cheated and felt ashamed of myself, as being educated i was cheated and robbed. I had seen matches, no matches were from our caste and our locations that's why i didn't upgrade, but was forced by executive to pay amount and get membership... Now tell me what kind of work ethics is this..... Just to get money.. They are cheating... Even though i didn't wish, they made me to join,.. What about my amount of 5600.. Which is my half month salary, as we have sentiment towards marriage, madam has exploited it and made me pay for it. It's my sincere request to higher authority that i was cheated badly that i would get profiles when i pay, but no profiles, so please be kind enough on me as i m not the one who can let 5600 rupees go waste, please refund me the fees i paid. Was this information helpful? | |||||
Sep 21, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||||
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