[Resolved] Bharat Matrimony — no response after subscription
NeNexusAniket on May 12, 2019
This complaint to bring to your notice that bharat matrimonial website locality office has received our subscription amount but we are still not able to access all profiles of matrimonial sites so pls. Look after it and the localite staff (Mr. Abhishek sharma-[protected]) provided to us is not answering our calls and no other way to contact him and get any further details about this issue and if the issue cannot be solved than please refund the subscription amount paid by us for the matrimonial website use.
Complaint marked as Resolved Jun 14, 2019
[May 12, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified SupportBharat Matrimony Customer Care's response, May 13, 2019
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer care team will contact you to fully understand your concerns.
Please feel free to write to [protected]@bharatmatrimony.com
Team Contact Center
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