[Resolved] Bharat Matrimony — no response after subscription

 
1 Review
India
 NexusAniket on May 12, 2019
This complaint to bring to your notice that bharat matrimonial website locality office has received our subscription amount but we are still not able to access all profiles of matrimonial sites so pls. Look after it and the localite staff (Mr. Abhishek sharma-[protected]) provided to us is not answering our calls and no other way to contact him and get any further details about this issue and if the issue cannot be solved than please refund the subscription amount paid by us for the matrimonial website use.
Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 12, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, May 13, 2019
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] An executive from the customer care team will contact you to fully understand your concerns.

Please feel free to write to weca[email protected]

Regards,
Team Contact Center
Bharatmatrimony.com
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    Customer satisfaction rating
    52%
    Complaints
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    phone
    +91 81 4499 8877 (India)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    Bharat Matrimony - no response after subscription