[Resolved]  Bharat Matrimony — no service received from lingayat matrimony

Address:413319
Website:www.lingayathmatrimony.com and www.bharatmatrimony.com

Hi,

I have subscribed Assisted Service from Lingayat Matrimony site on 05 March 2018 but until now there is reply or response.

Before subscription of service sales person/agent Mr. Sounder promised that within 24 hrs I will assigned one Relationship Manager (RM) and they will contact me. After than I will get couple of matches every week which RM will send and do follow-up etc. But now it’s more than week there is no call from anyone from Lingayat Matrimony or Bharat Matrimony. I am contacting almost every day to MR Sounder and he is promising me every day that he will talk concern team/manager and I will be contact within 24hrs. This is happening almost every day from last one week.

After today discussion with Mr Soundar I have decided to cancel my subscription and please refund my fees INR 14000 /- paid for assisted service through SBI online banking.

Its already one week and I have not received any services from Lingayat Matrimony. So kindly request you to cancel my subscription and refund my money.

Following are my membership details.
Matri ID/Name: LIN279959 / Vaibhav (Basavraj)

Serial no. of Invoice: ITNCB[protected]

BR,
Basavraj
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Apr 14, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

Our manager from the customer elite team will contact you to fully understand your concerns. Please feel free to write to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Mar 20, 2018
Updated by Basavraj2105
After making complaint here I received once call when I was driving and I asked them to call after some time but now again its more than 5-6 days no calls.

Before making payments I use to get call almost everyday but after making payment there is no response at all.

Anyway Its almost 3 weeks now and there is no service provided by Bharat Matrimony. So I request to cancel my my subscription of assisted matrimonial and refund my money .

Following are my membership details.
Matri ID/Name: LIN279959 / Vaibhav (Basavraj)

Serial no. of Invoice: ITNCB[protected]

BR,
Basavraj
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