[Resolved]  Bharat Matrimony — Non-cooperation of your ranchi executive

Address:Ranchi, Jharkhand, 834002
Website:www.bharatmatrimony.com

Dear customer desk,
My id is b1856957. as discussed with your customer staff pinky at kolkata i was supposed to pay the amount rs 3500 for registration today. i told her i will be doing it through allahabad bank cheque and will drop it in the concerned bank i. e sbi. it was not possible for me to visit allahabad bank and deposit the amount in the sbi account number [protected] resulting immediate deposition. however, pinky was in hurry and insisted sending a executive at my home for convenience and receiving the money immediately. i agreed. as the cheque was ready i wrote matrimony.com (sbi a/c no. [protected])... i missed pvt ltd but when the executive came he said "ma'am ye kya likha aapne pvt limited hona chahiye, mera roz ka kaam hain", later he told to give another cheque and wrote matrimony.com... i remind you... his responsibility was to collect the vheque.. yeah with certain changes.. with our loss, another cheque had to be issued. kindly compensate the charge of one cheque which was wasted. it is not justified. hope to see your prompt action over the complain. thank you for making us upset for a happy reason "my awaited wedding bells"...
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Dec 18, 2016
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
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    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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