Bharat Matrimony — Not Proper Response

Madhu Karamala

from Madanapalle, Andhra Pradesh

Address:

Chittoor, Andhra Pradesh

I have taken assist. matrimony on December 2014, but the asst. matrimony agent Lakshmi has taken and she sent only 2 times 3 to 4 profiles and that she didn't pick my phone I tried many times to her but finally when I went matrimony office they told she dropped sir, we will start new service to you and they asst. Deepika and I got welcome call also, but she is also not giving proper response she sent repeated profiles, unmatch profiles etc., when I said to her many times don't do like this she doesn't hear my words, finally she is telling your time is over please renew your account and get services for us, still I have nearby 70 days. When I sent message to concern department I didn't get any call from them.

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Bharat Matrimony customer support has been notified about the posted complaint.

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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Ms. Madhu Karamala,

Regarding the non-receipt of response from our end, we apologize for the inconvenience caused to you.

We would like to inform you that we have forwarded your complaint to the concern team. We will definitely check and do the needful.

Besides, we request you to revert to us with your exact matrimony ID.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

Achu1

from Chennai, Tamil Nadu

Dear Madam,

Please share your Matri ID here or send it to [protected]@assistedmatrimony.com