Bharat Matrimony — Not Provide Service

Address:Chennai, Tamil Nadu

My Profile ID is (T2916251), before taking membership their Marketing Person Named Kannadhsan (Mobile No-[protected]) always use to call 4-5 times a day and forced me to take membership by saying when you will take membership then only he will able to load the profile of your preferable match and if you don't take the membership your profile will be deleted. Then after his such arrogant behaviour I become member. When I become the member I saw that it still showing the same profile as early. Then I rang up their Marketing Person Named Kannadhsan (Mobile No-[protected]). And he advised me to change my date of birth after you will get more response. That why, I sent request to customer care people for change my birth date but I did not receive any feedback but ultimately my account was suspended. I made compliant through telephone, chat and email but I did not receive any positive service from them since 20 days. I will expect from your proper service or refund my balance amount.
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Bharat Matrimony customer support has been notified about the posted complaint.
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Dear Mr. Gnanasekaran Radhakrishnan,

Regarding the suspension of your profile, we would like to inform you that we are following up this issue with the team concerned. We will check and revert to you in this regard at the earliest.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].

Regards,
Team Customer Care
Bharatmatrimony.com
Dear Mr. Gnanasekaran,

Thank you for your patience.

Regarding the suspension of your profile, we would like to inform you that we have sent the response from our helpdesk to your registered Email ID. Kindly check the same.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].

Regards,
Team Customer Care
Bharatmatrimony.com

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    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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