[Resolved]  Bharat Matrimony — payment not received

Address:Chennai, Tamil Nadu
Website:bharat matrimony.com

Dear sir, i surya narayan das father of manaswini das, bharat matrimony id:y 861976 had transfered amt. 4300/- for renewal charges of classic advantage from my corporation bank a/c. Through bharat matrimony side. Corpnet ref. No:[protected] on dt:04/04/2018. I had also received a message "thank you, your transaction has been successfully initiated. Awaiting checker to authorize the transaction" from bharat matrimony side. But amt. 4300/- has not received them. They have not renued my daughter"s profile. Please solve my problem. I will ever grateful to you.
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May 15, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2018
Bharat Matrimony Customer Care's response
Dear Sir,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize for the unpleasant experience you had.

We're very sorry to hear this.Could you please send the below details immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Matrimony ID:
Amount Paid:
Date of payment:
Debit card / Credit card Number:
Reference no / Order ID:
Phone number:

Regards,
Team Customer Care
Bharatmatrimony.com
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    +91 81 4499 8877 (India)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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