[Resolved] Bharat Matrimony — phone harassing idiots

Sundaram070707

from Mumbai, Maharashtra

Address:

4th Floor, Nomura, High Street, Near Kensington SEZ, Powai, Mumbai City, Maharashtra, 400076

After repeatedly stating that my number has to be removed from there database and numerous time stating that an fir will be filled still this uneducated run company doesn't stop and call multiple times a day.

There has been repeated attempts by me to ask them to stop it and the customer service executives states that you can do whatever you want and we don't care and we will keep harassing you and that is our company policy. Is this how a company scripts its policy, disturbing users at work time for their sale.

Why can't this # company adhere to do not disturb?

I want to take strict action against this phone harassing company

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Sep 1, 2019

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2019

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

Regards,
Team Customer Service
Bharatmatrimony.com