[Resolved] Bharat Matrimony — providing false and wrong information after paying service amount. | |
In the month of october your customer care agent ms. Nisha from your service called me several times during my teaching timing around 1pm and sleeping timing after 9 pm. She disturbed me many times at wrong timings. I said call me at 5pm. She usually called after 9 pm. When i asked why should i join ur service. She said she has committed to 4-5 families in the concern of my profile in my city. They want to contact me. I have to just pay 3500 rs. If we find oursel[censored]nable to find your match then your whole money will be refunded. Then i tried for online payment for bharatmatrimony at night 10 pm. But unfortunately by entering wrong pin my account got blocked. Then she kept me pressuring for payment. She said her job in danger. Please save my job. Due to humanity next day on my working timing i went to bank and with the help of bank officer by using his account he paid online for bharatmatrimony. Then i paid cash to bank officer. She lied to me whenever i will pay 3500 rs. Something. She will provide all 4-5 profiles to me. Who want to contact me. In this whole act i am cheated. And after about to completion of 3 month no single profile is provided. When ever i call her. She doesnot respond to my call. I am waiting for completion of the duration. Then the action will be taken. Firstly i am looking for some help toward yoyrself. Regard dinesh. Mobile number. [protected]. Error icon Message not delivered There was a problem delivering your message to [protected]@bharatmatrimony.com. See the technical details below, or try resending in a few minutes. The response was: 550 sorry, [protected]@gmail.com mailbox is absent on this domain (#5.1.1) Final-recipient: rfc822; [protected]@bharatmatrimony.com Action: failed Status: 5.0.0 Remote-mta: dns; mx1. Bharatmatrimony.com. (115.112.200.204, the server for the Domain bharatmatrimony.com.) Diagnostic-code: smtp; 550 sorry, [protected]@gmail.com mailbox is absent on this domain (#5.1.1) Last-attempt-date: wed, 27 dec 2017 21:46:54 -0800 (Pst) — forwarded message — From: dinesh chawla To: [protected]@bharatmatrimony.com Cc: Bcc: Date: thu, 28 dec 2017 11:16:44 +0530 Subject: matter of cheating and misguiding me by providing fake promise. In the month of october your customer care agent ms. Nisha from your service called me several times during my teaching timing around 1pm and sleeping timing after 9 pm. She disturbed me many times at wrong timings. I said call me at 5pm. She usually called after 9 pm. When i asked why should i join ur service. She said she has committed to 4-5 families in the concern of my profile in my city. They want to contact me. I have to just pay 3500 rs. If we find oursel[censored]nable to find your match then your whole money will be refunded. Then i tried for online payment for bharatmatrimony at night 10 pm. But unfortunately by entering wrong pin my account got blocked. Then she kept me pressuring for payment. She said her job in danger. Please save my job. Due to humanity next day on my working timing i went to bank and with the help of bank officer by using his account he paid online for bharatmatrimony. Then i paid cash to bank officer. She lied to me whenever i will pay 3500 rs. Something. She will provide all 4-5 profiles to me. Who want to contact me. In this whole act i am cheated. And after about to completion of 3 month no single profile is provided. When ever i call her. She doesnot respond to my call. I am waiting for completion of the duration. Then the action will be taken. Firstly i am looking for some help toward yoyrself. Regard dinesh. Mobile number. [protected]. Was this information helpful? | |
Feb 4, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Dec 29, 2017 Bharat Matrimony Customer Care's response Dear Member, As per the call conversation we had with you, the complaint has been forwarded to the concerned team. We will update the status of your complaint to your registered E-mail ID. If you need any assistance, please call our toll free helpline:[protected] Mail us at: [protected]@bharatmatrimony.com Verified Support Jan 04, 2018 Bharat Matrimony Customer Care's response Dear Mr. Dinesh, We're very sorry to hear this. We would like to inform that we have reverted to your mentioned email ID "[protected]@gmail.com" for the above complaint hence requesting you to check the same. Should you require any further clarifications or assistance, please call us at[protected]. Regards, Team Contact Center Bharatmatrimony.com | |
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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They have given me Till you marry option which I didn't opt for and also amount for till you marry plan is 10000 rupees only.
But they have deducted 27000 rupees, total fraud. I need my money back else I want to move forward legally.