[Resolved] Bharat Matrimony

[Resolved] Bharat Matrimony — refund

G garima rajput

Hi, This is regarding the profile h6593299. They guy name ayush mobile number [protected] created my assisted matrimony profile in may 2017 and he promised to get me refund if i am not happy with the services. I called him after 2 days that i don't want this service please process my refund. From that day onwards i am calling him and customer care but there is no response and i did not get any refund. And it's 3 months now and still i am sending emails to the complain email address but no reply from them as well. I am not using that service and no one had once called me for that service either. For god sake please process my refund it's $550 dollars not a small amount Was this information helpful? No (0) Yes (0)
Oct 4, 2017 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Sep 01, 2017 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had. Our relationship manager from the assisted team will contact you to fully understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight. Please feel free to write to [protected]@assistedmatrimony.com We apologize, once again for the unpleasant experience you had. Regards, Team Customer Care Bharatmatrimony.com
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