[Resolved]  Bharat Matrimony — Refund denied.

Address:Thiruvananthapuram, Kerala, 695581
Website:bharath matrimony

This is one of the worst matrimony service that i have ever withnessed. I subscribed there service for 3 months and at the time of subsrciption they didnt tell me there's an auto debit after the subscription expires.after 3 months they debited 3500 from my card without giving any kind of notification.I was literly shocked to see my card got charged and when i called the bank they said the payment was generated through bharath matrimony.The very next moment i cald the customer support and one lady said sorry for the inconvenince, we will refund the money to your card within 7 working days.Now its been 1 week and i am begging these guys to get my money back.Now they are telling me they can't issue the refund as i have utlised there services which i didn't. These guys looted my money...i am going forward to file a case at consumer court for looting my money and giving false promises to the customers. This should not happen again with another customer.
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Apr 15, 2017
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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