[Resolved] Bharat Matrimony — Refund of the excess money paid

MamathaL

Address:	560100
Website:	profile.kannadamatrimony.com

To upgrade for anid, had paid inr 7247 instead of inr 4250 while upgrading the package. This happened because the concerned executive mala sent a wrong link to pay the amount in dollars. Request you to refund the additional amount of inr3000.

Please find the bank transaction details: 02/06/2017 bharatmatrimony[protected]us 7, 247.06

Its been 2 weeks, and nobody either responded or refunded the excess money.

For all the bharat matrimony ticket raised, an auto reply will be sent.

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Jul 24, 2017

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com