[Resolved] Bharat Matrimony — regarding elite matrimony

 
1 Review
India
 arunagovind on Jan 22, 2019
One of the worst service companies i have come across. Their accessibility stops once the payment is done. After that they become inaccessible and any amount of complaints will not move them. They seem to be a bunch of conmen extracting money from seeming to be services. I think it is high time that the government wakes up and frames some guidelines to such fraud companies
Complaint marked as Resolved Feb 24, 2019

Complaint Status


[Jan 22, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Jan 24, 2019
Dear Sir,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [email protected] and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com
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    Customer satisfaction rating
    52%
    Complaints
    483
    Pending
    82
    Resolved
    229
    phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    location
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    Bharat Matrimony - regarding elite matrimony