[Resolved]  Bharat Matrimony — regarding fraud executives false promises

Address:560050
Website:bharatmatrimony.com

Hi,

I am very sad to write this email as you have fraud executives who assured me return of 900/- from the package which i recently opted for last week. I was not interested or had no mindset made to become premium member.

The executive forced me to opt for it with greatest offers. He mentioned for 3 months, he is giving best offer of 3000/-. If i make a payment of 3900/- now, he will refund my payment talking to finance team. But now, he is not picking the calls. He also mentioned, he will provide 65 contact numbers to contact, but it is just 55.

I have made 3900/- payment and now i am expecting my returns.

The executive name is: vishwa ([protected])

I need someone in your team to take serious action against this kind of persons who spoils the branding and reputation of bharath matrimony for the sake of there targets.

I have mailed all this to bharathmatrimony but still there is no response. Also the person picked the call when i tried from other number and he says he is not vishwa and tell he is prashanth and working in vijaya bank. I abused him in call, he just disconnected. I told i have call recordings, still he mentioned, go and complaint.

So, becareful guys while registering to this sites and becoming paid members. I think it has become so vast and people started working from home for this sites with there own strategies. No customer care support or valuable services you can expect when such kind of frauds are hired.
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2017
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Nov 01, 2017
Updated by Mithun H.A
Hi,

"I am very sad to write this email as you have fraud executives who assured me return of 900/- from the package which i recently opted for last week. I was not interested or had no mindset made to become premium member.

The executive forced me to opt for it with greatest offers. He mentioned for 3 months, he is giving best offer of 3000/-. If i make a payment of 3900/- now, he will refund my payment talking to finance team. But now, he is not picking the calls. He also mentioned, he will provide 65 contact numbers to contact, but it is just 55.

I have made 3900/- payment and now i am expecting my returns.

The executive name is: Vishwa([protected])

I need someone in your team to take serious action against this kind of persons who spoils the branding and reputation of Bharath Matrimony for the sake of there targets. "

I have mailed all this to BharathMatrimony but still there is no response. Finally the person picked the call when i tried from other number and he tells he is not Vishwa and calls himself as Prashanth and working for Vijaya bank. I told i have call recordings and tried abusing him on call, he just told to go and complain and disconnected.

So, becareful while registering to this sites and becoming paid members in the name of discounts and offers. I think it has become so vast and people started working from home for this sites with there own strategies. No customer care support or valuable services you can expect when such kind of frauds are hired.
Verified Support
Nov 04, 2017
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
Complaint comments 

Comments

My matri id 4203150 today i got frequently 28 calls from ur matri cro.
Every time i told i m not interested still they r tourchering..
And i preferred my schedule 9am-10am.
But i got call for the hole day..
Do u people think u ly have work others are dont.
It getting irretated.
Dont behave like this cheaper.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information