[Resolved] Bharat Matrimony — refund m4350100 complaint ref. no.17468333/17465190/bm17468381

[Resolved] Bharat Matrimony — refund m4350100 complaint ref. no.17468333/17465190/bm17468381

K kalyanbadhu from Kochi, Kerala

Complaint status [sep 07, 2017] bharat matrimony customer support has been notified about the posted complaint. Bharat matrimony customer care's response, sep 08, 2017 Dear user, We're very sorry to hear this. We would like to inform that we have reverted to your registered email id for the above complaint hence requesting you to Check the same. Should you require any further clarifications or assistance, please call us at[protected]. Regards, Team contact center Bharatmatrimony.com They have given reply that they are looking in to that. That is the same thing i am hearing. They said they have refunded. I sent the statement showing no credit yet. No reply. Was this information helpful? No (0) Yes (0)
Oct 15, 2017 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Sep 07, 2017 Updated by kalyanbadhu I paid rs.7400/-. After that, i got a message from bharatmatrimony like below. As we discuss in call and chat you have already made the payment 7400 rs For 6 month package. If you are going today twin package by paying 12000 rs i will activate twin till u marry package and i will refund Your back to your account 7400 ra within 7 working days Matrimony id : m4350100 Community id:brh1773398 Regards Shiva, bharatmatrimony.com After that i paid rs.12000/- I have not received refund yet. My follow up is enclosed. I have remitted 12000 as you have said. Have you refunded 7400 Thanks and regards, Kalyan Dear member, It is in processing definitely you will get it asap. Regards Shiva, bharatmatrimony.com Verified Support Sep 08, 2017 Bharat Matrimony Customer Care's response Dear User, We're very sorry to hear this. We would like to inform that we have reverted to your registered Email ID for the above complaint hence requesting you to check the same. Should you require any further clarifications or assistance, please call us at[protected]. Regards, Team Contact Center Bharatmatrimony.com Sep 08, 2017 Updated by kalyanbadhu They have given reply that they are looking in to that. That is the same thing I am hearing. They said they have refunded. I sent the statement showing no credit yet. No reply. Verified Support Sep 13, 2017 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had. We would like to confirm that, the refund instruction for the amount of Rs.7400.00 has been successfully initiated from our end on[protected]. The reversed transaction shall reflect in your card account within seven business days. Further, you are requested to kindly check with your card issuing bank on confirmation of the same. We regret the delay if any, in crediting the refund. We solicit your cooperation with Bharatmatrimony.com Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected]. For live help chat please visit http://www.bharatmatrimony.com/live-help.php We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com
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Shakeel Quraishi Shakeel Quraishi

from Allahabad, Uttar Pradesh

Sir, my complaint is against your agent.His name is Azam and he is from Lucknow Branch.They gave me wrong information.And I've even cheated with me.Sir took my password and changed my profile details.
Caste community will never allow me to marry in the other race.
If I did this then the caste jury would punish me.