[Resolved] Bharat Matrimony — unauthorisedly deducted 4, 300 in my account [ bharat matrimony id k2045222

Loke7085

from Bengaluru, Karnataka

Address:

19,ADUGODI,KORAMANGALA ROAD,BANGALORE SOUTH, XXXXXX

Dear sir

I, lokesh. R having id k2045222 has not been renewed my existing combo package but after expiry still the package has been renewed by deducting rs. 4, 300 through icici bank account, gandhinagar branch, bangalore [rpi/bharat matr/[protected]/[protected]]. On 4th july 2019. Moreover it is very unfortunate & painful thing for me to say how the amount has been deducted without my consent!!???

Hence however, i strongly appeal to your concern that please refund my amount of rupees 4, 300 as i don't want to continue such package anymore.

Regards
Lokesh
[advocate]

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Aug 7, 2019

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

Bharat Matrimony Customer Care's response Dear Member,

Thank you for contacting Bharatmatrimony.com

This is with reference to your mail dated 06/07/2019, regarding the refund of auto renewal payment charged towards the Matrimony ID K2045222.

We would like to confirm that, refund instruction for the amount of Rs.4300.00 has been successfully initiated from our end on 06/07/2019.

The reversed transaction will reflect in your card within seven business days.

Further, we request to check with your card issuing bank for the confirmation.

We solicit your cooperation with Bharatmatrimony.com

Should you require further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Service
Bharatmatrimony.com