[Resolved] Bharat Matrimony — Worst service ever - bharatmatrimony.com

Arunnjaneswar

Address:	Chennai, Tamil Nadu
Website:	www.bharatmatrimony.com

Dear sir/madam,

I subscribed the astromatch from"bharat matrimony.com" for my account, arun (E3588466)â, in bharat matrimony website it was only aed55 (Us$15), but the payment site deducted aed246.17 from my account. Link for the payment is given below,

http://www.keralamatrimony.com/payments/astro-match.php?gaact=PAYAM&gasrc=MENUSU...⇄

This mail, i sent on 29/10/16. But i didn't get any proper reply from bharat matrimony.com. I called their customer care number from 29/10/2016 (More than 5 times from uae) but they are promising that its under process and they will give a reply with in 24 hours. They are just giving false promises and wasting money and time by giving hopes and fake commitments and services on their website.

Please give me a solution for getting back the excess payment.

Thanks & best regards

Arun

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Dec 15, 2016

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com