Bharat Petroleum — Adamant & Misbehaviour of LPG distributor staff in public

Address:

Coimbatore, Tamil Nadu

Dear Sir Registration of LPG cylinder subsidy is in progress by your distributor/ your employees (Near Kovaipudur Junction, Palakkad road, Sugunapuram, Coimbatore, TN) After unsuccessful attempts to get my Aadhar card and other relevant documents for the past 2 days, yesterday the officer intimated that Tokens are issued at 8 a.m everyday. As per that advice more than 100 people, mainly old people of 60+ years gathered since 5 a.m. The person responsible for issuing the tokens was not issuing tokens in time, public started shouting and I was one of them requesting her that old age people r standing in line with leg pains since 5 a.m, the lady employee of BPCL/ Indira Gas started giving irresponsible manner She told that she has got a lot of jobs and can issue only after completing them She also warned some people, including me that SHE WILL SEE THAT MY CASE WILL NOT BE REGISTERED FOR SUBSIDY & SHE WILL BLOCK MY CUSTOMERSHIP, despite my good customership/ relation since the year 2003, IN FRONT OF PUBLIC Later, when I stood in line and got my token issued (TOKEN NO.71), suddenly she saw me and asked "HOW COULD YOU GET THE TOKEN?" as if I HAD COMMITTED A CRIME. Again she yelled that she would block my case This clearly shows the ARROGANCE, ADAMANCY, POOR-SERVICE FOR THE SALARY SHE GETS, CHALLENGING a 52 year old man in public, without bothering the presence of entire If this is the service rendered by BPCL/ INDIRA GAS of Kuniyamuthur, Coimbatore, I am not bothered even if BPCL blocks my customership & I am ready to throw that money of subsidy. I have worked in the capacity of regional Technical Coordinator for South & West region of ACC Limited, with PURCHASE SECTION under me, where BPCL is a very good customer for ACC Limited But I expect and request BPCL to advise the concerned lady so that the reputation of BPCL does not come under discussion due to such irresponsible employees Note: If required, I can send the Voice recording of the female employee of adamant & arrogant behaviour I request for your kind response per return to my E-Mail ID/ Phone number Regards P.Mani E-Mail: [protected]@gmail.com Ph: +91 [protected]