Bharat Petroleum [BPCL] — agency is not obeying the rules and regulations of bpcl

Address:

Sarthebari, Barpeta, Assam, 781307

Sir,
I have honour to inform you that baikuntha gas agency is involving so many illegal activities at the first they are imposeing personal tax of every cylinder. The actual price of a cylinder is rs-724.50. But the baikuntha gas agency is collecting rs-730 of every cylinder. When customer wants to know why they are collecting excess amount of rs-5.50? They replied that rs-5.50 is office charge. So i have a questions to bpcl — who gave the authority to charge rs-5.50? On the other hand baikuntha gas agency is not following the rules and regulations of bpcl and also they are not accepting coin currency. The employee of this agency is illegally collecting money from customers every day. I am very disgraceful to bpcl why bpcl are not taking any action to baikuntha gas agency. Their agency code is-134512. I hope bpcl should take necessary action to the agency.