Bharat Petroleum [BPCL] — Behaviour of staff at petrol pump | |||||
On dated 7 April 2016, at approx 7:35 AM I reached petrol pump of bpcl, near govindpura, kalwar road, jaipur. I parked my car near air compressor to fill air in one tyre and approached one of the staff of petrol pump. He asked me to wait, even after 15 minute he didn't came and when I approached him back he said no body will fill air till 8 AM. When I approached to manager (Mr. Rohtas as he told me), he repeated the same thing n ask me to go somewhere else. Even after some argument they didn't help me and advice not to come the same petrol pump for filling. Will u plz help me and tell is there any time fixed for petrol pump sercives, if not what action authorities are going to take against individuals, plz confirm me as soon as possible as I am also going to raise same issue to higher authorities also. Your early action will be highly appreciable. Thank you Email me at- [protected]@gmail.com Was this information helpful? | |||||
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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Ab Abhibmit02, We regret the inconvenience caused. Kindly share your contact details with us so that a member from the concerned team can get in touch with you to resolve the concerns mentioned. For immediate assistance you may call the Smartline[protected].
Reply
Respected Sir/ Madam,
I had given a complaint No.1171478 dated 08/03/2016, which was later on thought solved by me as i received a call from the smartline, But today(14th april 2016) when i went to fill the petrol on the same petrol pump (SN BURYE FILLING STATION, OPP TAXI STAND, MAPUSA, NORTH GOA 403507) i had a terrible experience as the same earlier petrol pump attendant Mr. FRANCIS D'SOUZA said that he will not put fuel in my bike Bearing Registration Number GA03F6781 at around 11.20 am, I requested him again he said go to the next attendant despite he was not attending anyone. I again requested him he started abusive language. This is really a bad behaviour on the part of a such big organisation like bharat Petroleum, I want this querry to be solved at the earliest, im Really upset regarding this.
Regards,
SACHIN REDKAR
I had given a complaint No.1171478 dated 08/03/2016, which was later on thought solved by me as i received a call from the smartline, But today(14th april 2016) when i went to fill the petrol on the same petrol pump (SN BURYE FILLING STATION, OPP TAXI STAND, MAPUSA, NORTH GOA 403507) i had a terrible experience as the same earlier petrol pump attendant Mr. FRANCIS D'SOUZA said that he will not put fuel in my bike Bearing Registration Number GA03F6781 at around 11.20 am, I requested him again he said go to the next attendant despite he was not attending anyone. I again requested him he started abusive language. This is really a bad behaviour on the part of a such big organisation like bharat Petroleum, I want this querry to be solved at the earliest, im Really upset regarding this.
Regards,
SACHIN REDKAR
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