Bharat Petroleum [BPCL] — collecting 30 rs as extra delivery charges and delivering on the road not house

Address:

Nalanda, Bihar, 811104

Samridhi gas agency sarmera, nalanda (Bihar) is charging 30 rupees for giving cylinder. They are not delivering to house. People has to come to nearest road and from there they have carry by their own. On asking question about this they tell that we will not deliver to your house and will take money otherwise you will not get cylinder.
Kindly see this as serious concern because untill you will take step to rectify this, these people will never change