Bharat Petroleum [BPCL] — gas cylinder delivered 7 days later

Address:

Pune, Maharashtra, 411061

Hello, we have ordered online bharat gas cylinder on 16th mar. Order no. 329073. Gas agency is gujar enterprises bhosari pune. Total price was 693 rs.

On 20th mar i recieved sms as subsidy transferred. I called their agency number and asked when they delivered gas as still we are waiting for it. Agency asked to delivery boy and he said that reaching in 10 min to deliver.

On 20th mar delivery boy reached in 10 min to my address and called me sir it's locked. I asked why you come as you said delivered already.

Being 21st holiday. Another delivery boy came on 22 nd mar and delivered today. I said subsidy is already credited 3 days before and gas cylinder coming 7 days later. He said some times it happen.

Note issues - 1. Cylinder is sold in black market on 18th mar and they marked it as delivered.
2. Based on this delivered gas subsidy transferred to beneficiary account.
3. After getting sms i called gas agency when they delivered and they made false statements as already delivered.
4. Please take strong action and investigate this matter as gas cylinders are sold in black market.
5. Raising complaint to bharat gas.

Thanks,
Sanjay