Bharat Petroleum [BPCL] — money deducted twice status pending

I have booked bharat gas lpg cylinder on 23/10/2018 and made online payment using sbi debit card. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Jan 11, 2019
Updated by 2665&
I have booked bharat gas lpg cylinder on 11/01/2018 and made online payment using sbi debit card. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site.I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
Jan 12, 2019
Updated by 2665&
I have booked bharat gas lpg cylinder on 11/01/2018 and made online payment using upi. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site.I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
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Comments

I Pay on Bharat Petroleum Petrol Pump.
Paytm Shows Status in pending. So i paid again.
& Both Transaction is successful.
Petrol Pump Staff is not able to Solve my problem.
Petrol Pump Details
PBR Auto Energy
Rajiv Gandhi Circle, Indore

Please Help
Jai Kumar Ratani
Contect No [protected]

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