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Bharat Petroleum [BPCL]

Bharat Petroleum [BPCL] — Payment deducted but cylinder not booked

Registered name. Sanjit Panja
Registered mobile number. [protected]
Issue. True Balance wallet se cylinder booked kiya tha 5th January ko. Lekin abhi tak booking nahi hua aur refund bhi nahi mila. TRUE BALANCE app se contact karta hu to woh log bolte hai Payment successful huya hai ap bpcl se contact kijiye. Aur BPCL se contact karta hu to woh log bolta hai payment hamare paas nahi aaya. Aisa hi chal raha hai last 1 month se.So please help me.
Payment amount. Rs.722
BBPS transaction ID. EU[protected]
Transaction date. 05/01/2021
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