Bharat Petroleum [BPCL] — Petrol pump staff cheating on quantity of fuel

Address:

Surat, Gujarat, 395023

Dear sir/madam,
I am regular customer of bpcl from last 20-25 years.
I filled rs. 1000/ petrol in my car on 20.06.2017 at bpcl petrol pump athwa gate-surat from athwa automobiles.
I had observed during the filling of petrol that person pressed nozzle's switch twice or three times even auto cut-off function is working
When i asked why you are pressing the switch he denied and neglected my query
Then i went to office and asked for complaint register but nobody provided the register and due to that i could not registered the complaint
This is a serious issue to do the manipulation during the filling of petrol/diesel and due to that customer do not get their desire quantity.
So you are requested to investigate the issue at your end and do the needful.
Regards,
Surendra bakshi
Senior research scientist-r&d