Bharat Petroleum [BPCL] — Rude conversation of Bharat Gas Customer Agent

Reg 3903837, Muzaffar from Customer Care called to me on my mobile no 9700XXXXXX on 24th April, 2021 at 3:35pm, He spoke to me very ridiculously and ruthlessly. With a raising voice/rude voice he is asking me 'Did you raised the complaint or not' which is not at all acceptable by any consumer. There are some basic protocols and behaviours which Muzaffar does not have. I request to take stringent action against Muzaffar.