Bharat Petroleum [BPCL] — Subsidy not provided still after government notification

Complaint against
BHARAT GAS
(Supplier of LPG cylinder)

Their email ID
[protected]@bharatpetroleum.in

1. As per the government notification, they have relaunched DBTL scheme to provide subsidy on the LPG cylinders.
2. Screenshot attached herewith as PDF file categorically showing the concern notification.
3. But it is surprising and regretful to find that the gas services people do not provide this subsidy and the blindly say, we are not aware of any such a scheme.
4. . we pointed out the matter to Bharat Gas, but instead of providing any resolution and redressal, asking gas services people to provide subsidy as per the government notification, they simply closed the case. What an irresponsible attitude, totally against and violating consumer protection Act 1986.
5. We also asked Bharat Gas people, as to how could I change my bank account online through their website or app, where my account is already linked with Bharat Gas? No response from them.
RK Agrawal

Attached
Screenshot showing government notification and also all details of our account with Bharat Gas.