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[Resolved]  Bharat Petroleum [BPCL] — Subsidy not received against Bharat gas refill delivered since after 2015 onwards , Bharat Gas on the name of JK Rana

To,
Consumer Complains Cell,
Delhi

Subject : Subsidy not received against gas refill delivered since after 2015 onwards, Bharat Gas on
the name of JK Rana ( Cust. LPG Id.[protected], Consumer No :12228 with Saurabh Gas Service ( North west Delhi ), Rohini Sector 24.

Dear Sir,

Subsidy not received against gas refill delivered since after 2015 onwards . Details of which is given
below. I am visiting personally to Saurabh Gas Service ( North west Delhi ), Distributor address : SHOP NO 82 POCKET 13 SECTOR 24 ROHINI 110033 . I had almost reached 7 times in the month of June
2021 to discuss subsidy issue but still they are not supporting me . I had made complain almost 4 times on portal also but token closed without any discussion with me .

Again and again they are miss guiding me wrong by saying Bank NACH software link & Delink need to get done from Canara Bank, Sec16 branch, Rohini Delhi,

Sometimes name JAI KISHAN RANA is wrong so get it corrected at distributor end with processing fee Rs.675, As per Aadhar details are wrong name should be J K RANA.

Sometime straight away saying govt. has stopped subsidy system so backlog subsidy due from 2015 will not be transferred.

1. Name of Distributor-SAURABH GAS SERVICE, Contact No : [protected],
2.Consumer no.-12228
3.LPG ID:[protected]
4.Name- J K RANA Email Id : suresh.[protected]@gmail.com, Contact Number : [protected] .
5. Bank branch-Canara Bank, IFSC Code : CNRB0002702, Account No :[protected]
6.Adhar or KYC documents already linked with distributor and bank as per guidance from Saurabh
Gas Agency agent & Canara Bank after personal form submission and visit.

Prayer :
Sir please help me to get the subsidy due from 2015 to transfer into my accounts without any further delay as I am senior citizen. I require this money for support of my family as covid 19 pandemic had
made situation worse for me and my family. Kindly support me in this regard on urgent basis and arrange training program for Saurabh Gas, Customer representative as they are all uncivilized person with lack of knowledge.

Regards
J K Rana ( Mob : [protected]), Consumer No :12228, Bahrat Gas, LPG ID:[protected]
Subsidy not received against Bharat gas refill delivered since after 2015 onwards , Bharat Gas on the name of JK Rana
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Jul 7, 2021
Complaint marked as Resolved 
Jul 07, 2021

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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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